FREQUENTLY ASKED QUESTIONS
DANTE’S COFFEE ROASTERS
HOW CAN WE HELP?
Whether you’re ordering freshly roasted coffee, exploring wholesale opportunities or learning more about our products, we’re here to help.
Browse our frequently asked questions below or contact our team for further assistance.
01. ABOUT DANTE’S COFFEE
Who is Dante’s Coffee Roasters?
Dante’s Coffee Roasters is a Western Australian coffee roasting business established in Perth in 1997.
We specialise in freshly roasted coffee, wholesale supply, coffee blends, single-origin coffees and a range of coffee-related products and services.
Where is Dante’s Coffee Roasters located?
Our roastery is located at:
Unit 3, 34 Prestige Parade, Wangara WA 6065
We also operate Dante’s Place at 396 Scarborough Beach Road, Osborne Park WA.
Is your coffee roasted in Australia?
Yes. Our roasted coffee is produced in Western Australia, with green coffee beans sourced from coffee-growing regions around the world.
What makes Dante’s Coffee different?
We combine decades of coffee roasting experience with a commitment to quality, consistency and customer service.
Our business supports both individual coffee lovers and commercial customers, from cafés and restaurants to businesses seeking coffee supply solutions.
02. ONLINE ORDERS & PAYMENTS
How can I place an order?
You can browse our online shop, select your preferred products and quantities, and complete your purchase through our secure checkout.
What currency are your prices displayed in?
All prices are displayed in Australian Dollars (AUD) and include GST where applicable.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible.
We will do our best to assist, although changes may not be possible once your order has been processed or dispatched.
What if I receive the wrong product?
Please contact our team as soon as possible with your order number and details of the incorrect item.
We will review the issue and help arrange an appropriate resolution.
03. SHIPPING & DELIVERY
Do you deliver Australia-wide?
Yes. We deliver to eligible addresses throughout Australia using Australia Post and nominated courier services.
How long does delivery take?
Our estimated delivery timeframes are:
Perth metropolitan area: 2–3 business days
Regional Western Australia and interstate: 4–7 business days
Delivery times are estimates and may vary depending on your location, carrier operations and other circumstances.
Do you offer free shipping?
Yes. We offer free standard shipping Australia-wide on eligible product orders of $100 or more.
Applicable shipping charges and options are displayed during checkout.
Can I collect my order from the roastery?
Yes. Eligible customers can select Click & Collect during checkout and collect their order from our Wangara roastery.
Please wait for confirmation that your order is ready before attending.
Do you offer express delivery?
Express shipping may be available through Australia Post, depending on your delivery address and the options shown at checkout.
Express delivery timeframes are not guaranteed.
Do you ship internationally?
International shipping is not currently available through our online shop.
For commercial export enquiries, please contact our team directly.
04. COFFEE PRODUCTS
What types of coffee do you sell?
We offer a range of coffee products, including:
Signature coffee blends
Single-origin roasted coffee
Decaffeinated coffee
Nespresso-compatible coffee capsules
Drip coffee bags
Product availability may vary.
What is the difference between a blend and single-origin coffee?
A coffee blend combines beans from different origins or selected lots to create a balanced and consistent flavour profile.
Single-origin coffee comes from a particular country, region, farm or producer, allowing customers to explore the distinctive characteristics of that origin.
Do you sell decaffeinated coffee?
Yes. We offer decaffeinated coffee options for customers who prefer to enjoy coffee with reduced caffeine content.
Do you sell coffee equipment and accessories?
Yes. Our online store includes selected coffee equipment, brewing accessories and related products.
How should I store my coffee beans?
Store your coffee beans in an airtight container in a cool, dry place, away from direct sunlight, heat and moisture.
For the best flavour, we recommend grinding coffee shortly before brewing.
Can you recommend a coffee blend?
Absolutely. Our team can help you choose a coffee based on your preferred flavour profile, brewing method and taste preferences.
05. COFFEE SUBSCRIPTIONS
Does Dante’s offer coffee subscriptions?
Yes. Our coffee subscriptions allow customers to receive their preferred coffee at regular intervals.
Can I cancel my subscription?
Yes. Customers may cancel their subscription in accordance with our subscription terms.
Can I temporarily pause my subscription?
Under our current published terms, subscriptions may be suspended once per subscription period for up to four weeks.
Please contact our team if you need assistance managing your subscription.
Can I renew my subscription?
Yes. At the end of the subscription term, customers may choose to renew at the pricing available at that time.
06. WHOLESALE COFFEE
Does Dante’s supply coffee to cafés and businesses?
Yes. We provide wholesale coffee solutions for cafés, restaurants, hospitality venues, offices and other commercial customers.
How do I become a wholesale customer?
Visit our Wholesale page and complete the enquiry form.
Our team will review your requirements and contact you to discuss suitable products and supply arrangements.
Can you help me choose coffee for my café?
Yes. We can discuss your business requirements, preferred flavour profiles and estimated coffee consumption to help identify suitable options.
Do you offer private-label or contract roasting?
We welcome enquiries about private-label coffee supply and contract roasting arrangements.
Availability, minimum quantities, packaging requirements and pricing are discussed individually.
Do you offer coffee equipment for wholesale customers?
We can discuss coffee equipment requirements as part of a wholesale enquiry. Equipment availability and commercial arrangements depend on your business needs.
07. GREEN COFFEE BEANS & SOURCING
Does Dante’s supply green coffee beans?
We welcome enquiries from businesses interested in green coffee bean sourcing and supply.
Which coffee origins do you work with?
Our green coffee sourcing interests include origins such as Brazil, Papua New Guinea, Vietnam, Colombia, Ethiopia, Indonesia, India, Kenya, Guatemala, Honduras and Mexico.
Availability depends on origin, harvest, grade and supply conditions.
Can I purchase green coffee beans in bulk?
Please contact our team with your preferred origin, bean type, quantity and delivery requirements.
We can discuss sourcing and availability based on your enquiry.
Can you help source a specific coffee origin?
We welcome enquiries for specific coffee origins, grades and requirements.
Our team can review your request and discuss possible sourcing options.
08. CAFÉS & VISITING US
Can I visit Dante’s Coffee Roasters?
Customers are welcome to enquire about visiting our Wangara location.
Please check our current opening hours before travelling.
Where is Dante’s Place?
Dante’s Place is located at:
396 Scarborough Beach Road, Osborne Park WA
Can I purchase coffee beans at your cafés?
Please contact your preferred Dante’s location to confirm current retail coffee availability.
09. RETURNS & CUSTOMER SUPPORT
What if my order arrives damaged?
Please contact us as soon as possible with your order number, details of the issue and photographs where available.
Our team will assist with an appropriate resolution.
Can I return a product?
Returns and remedies are assessed according to the circumstances of the purchase and applicable consumer rights.
Nothing in our policies limits your rights under the Australian Consumer Law.
How can I contact Dante’s Coffee Roasters?
Dante’s Coffee Roasters
Unit 3, 34 Prestige Parade
Wangara WA 6065
Australia
Email: admin@dantescoffee.com.au
Phone: 1300 664 290
STILL HAVE QUESTIONS?
Our team is here to help with online orders, coffee recommendations, wholesale supply and business enquiries.
CONTACT OUR TEAM
Dante’s Coffee Roasters — Proudly roasting coffee in Western Australia since 1997.
